Agreements you enter into directly with providers in relation to shore excursions are between you and the local operators, and do not form any part of your contract with us, irrespective of the fact we may provide practical assistance to you in booking such activities or even make the booking on your behalf. Savour menus created from locally sourced produce, curated by chefs with Michelin star . If 3 or more consecutive sailings are booked, then we will collect a deposit for each of the cruise segments. Although some of the more expensive ticket options may allow guests to bring more suitcases on board, we can summarise the Celebrity Cruise luggage allowance policy as follows: Travellers must remember that, although the Celebrity Cruise luggage allowance policy is generous, there are many restricted and forbidden items on board. It is confusing, but what Carnival is saying is this: 1. You'll save up to 240 per person versus self-packaging, plus the holiday is fully ATOL protected. If we consider that, because of your special needs, your booked holiday is unsuitable, we will make contact with you as soon as possible after you have provided information to us about your needs to explain our reasons and assess any possible alternatives. If you are over 21 years of age, you are allowed to bring with you One (1) 750ml bottle of unopened wine or champagne per person. In addition to the luggage allowance, there are also a few . In these Booking Conditions, you and your means all persons named on a booking and we, us, ourselves and Celebrity Cruises means either Celebrity Cruises Inc. or RCL Cruises Ltd trading as Celebrity Cruises as will be determined as being the Carrier under these Booking Conditions. Our procedures may change, and we will inform you of any changes at the time of booking or as soon as possible thereafter. 5.10 What about circumstances which are outside of your control? Celebrity Cruises and the Master of the ship have the right to omit or substitute any port(s), call at any additional port(s), vary the order of call for ports, change the time of arrival at, departure from or time spent at any port of call, deviate from the advertised itinerary in any way or substitute another ship. However, in the event we are found liable to you on any basis, our liability and/or obligations to you or your organiser will be no greater or different to the liability and obligations we have under these booking conditions to consumers who have a contract with us. Where there is a price error, we will advise you and give you the opportunity to either pay the correct price or cancel your booking. Celebrity Cruises can accommodate the following special diets on board: vegetarian, diabetic, low-fat, low-sodium, low-cholesterol diets. Regrettably we/the airline cannot guarantee your request. Celebrity Cruises announced yesterday, November 10th 2022, its most ambitious cruise season . We can then advise on an informal basis if we consider your chosen cruise is suitable. We will not be deemed to have unduly delayed advising you of the cancellation (i) 20 days before the start of the package in the case of trips lasting more than six days, (ii) 7 days before the start of the package in the case of trips lasting between two and six days and (iii) 48 hours before the start of the package in the case of trips lasting less than two days. A contract will exist at this point, even if we are unable to confirm your flight details at that time. Of these, Sky Princess is the newer ship, having first launched in 2019. You have to pay extra to check baggage and carry-on allowance is as little as 18" x 14" x 8". We have no responsibility for any such activities, as they are neither run, supervised nor controlled in any way by us. Please note that any sensitive personal information you provide to us will be treated in the strictest confidence. If you plan to carry your luggage off at disembarkation it must not be larger than 24x16x30. For further information visit the appropriate websites: Celebrity Cruises policies and procedures are constantly evolving. Celebrity Cruises assumes no liability for guest drones that may be confiscated by local authorities for violating local laws or for any accident or injury resulting from a guest drone flight.3. If you book an Celebrity Cruises cruise-only holiday in conjunction with other services (such as flights, on-shore accommodation and/or ground transfers) which are arranged or provided by a travel agent or tour operator (travel organiser) with whom you book and not provided by us, your contract for your entire holiday including the cruise and all other such services and arrangements will be with your travel organiser and not with us. The limit of our liability for death and personal injury for non - shipping incidents is limited to 400,000 SDRs (approximately 379,000). 1.5 What happens to money paid to a travel agent? 2.2 Are there any prohibited items that I cannot take with me? for advice and the most up-to-date health requirements for all destinations featured in this brochure at least 8 weeks prior to travel. Although it varies from port to port, you may not be allowed to bring food or non-alcoholic beverages due to health and safety reasons. Please consult your travel agent or us directly for deposit, payment, cancellation and other information. Celebrity Xpedition Galapagos Cruise Our eight day/seven night cruise on the Celebrity Xpedition exceeded our expectations. Recommended: 2 pieces of luggage plus a carry-on item to bring on board. In all cases, you must give credit for payments received from any airline and/or other supplier in connection with your claim. ** We reserve the right to include a fuel supplement when making a booking. It is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim against us. This means we may need to make changes to your sailing and/or what we require of you before and during your sailing with us. If you choose not to contact your Airline in advance of travel then we would recommend that you check-in early for your flight, as flights are often full and your choice of seats may not be available. That rum you purchased in port will be . For more information about financial protection and the ATOL Certificate go to http://www.atol.org.uk /ATOL Certificate. Where we cannot provide appropriate support or the services as requested, we will advise you as soon as possible. If your bags are delayed or misdirected for more than 24 hours, the plan may reimburse you up to $500 for the purchase of necessary personal items. Please note that any payment you make to us using a debit or credit card will be settled via a bank in the U.S., and therefore your card issuer may choose to apply a foreign settlement fee. Please note, changes and errors occasionally occur. My travel agent just informed us that there is a luggage limit for the flight from Quito to Baltra/Galapagos, for our cruise ship the Legend, of 44 lbs. Celebrity Cruises allow guests to bring on unlimited water or soda when they embark or in port. If you request a change within 69 days of departure, this may be treated as a cancellation of your original booking and cancellation charges as set out in these terms and conditions will be payable (see section 1.10 above). A Classic Non-Alcoholic Package starts from $18pppd and includes the likes of fresh-squeezed juices, premium coffees and teas, and bottled water. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. Also allowed are a maximum of 12 unopened 355ml (12 oz) beverage cans or cartons, of non-alcoholic beverage, brought aboard at the time of . Celebrity will take care of the rest. Authorities as well as applicable national authorities in other countries where you are travelling in advance of the date of any flight booking. Guests assume full responsibility for understanding all local authority rules related to drone usage and for obtaining any required permissions for drone operations. 4.3 What about Special Services/Requirements? OUR BENEFITS. For U.S. departing cruise and long haul destinations, hotel accommodation (room only basis unless otherwise stated) and transfers canbe added to bookings and at an additional cost. Celebrity Beyond is the third ship in the award-winning Edge-class of cruise ships, which are bigger and better than anything Celebrity has ever built. Any loss, damage or delay, which is not apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) within 15 days of departure from the ship or the end of your using the service in question. Any dispute between us, which cannot be settled by agreement, may be referred to the Association of British Travel Agents (ABTA) Arbitration scheme which can be used for disputes relating to alleged breaches of contract and/or negligence claims or the Association of British Travel Agents (ABTA) Conciliation Scheme which can be used specifically for disputes relating to personal injury and sickness, full details of both may be found at https://abta.com/holiday-help-and-complaints/abtas-adr-scheme. Earn points on every sailing and enjoy discounts, offers, and perks that all add up to an even more incredible cruise vacation experience. If you do not tell us that you wish to choose either of these options within this period of time, we are entitled to assume that you do not wish to do so and will pay the surcharge. Providing this information online and prior to your cruise will significantly speed up your check-in process and will be able to board the ship sooner and avoid delays and queues at the cruise terminal. There is an exception for Celebrity Xpedition Class (I don't know what that is). If you book a cruise-only holiday in conjunction with other services (such as flights, on-shore accommodation and/or ground transfers) which are arranged or provided by a travel agent or tour operator (travel organiser) with whom you book (and not us), your contract for your entire holiday including the cruise and all other such services and arrangements will be with your travel organiser and not with us. Guests who purchase their holiday arrangements via our website need to ensure that all details are correct at the time of booking as amendment or cancellation charges may apply to any components that are requested to be changed at a later date due to any error or omission made by you. We cannot accept any bookings which are conditional on your preferred seating being or becoming available before departure. Learn more and find out what to do with your extra luggage to move hassle-free along your journey. Please note: It may not be possible to confirm your flight details at this point. 5.6 Can you refuse to allow me to travel? Airlines' hand luggage allowance for 2023 . Please note: The date of departure means the date the arrangements you have booked with us commence. Guests are welcome to bring drones on their cruise for use on land only and outside of the port area. You can get a provisional replacement certificate (PRC) if you need treatment abroad and do not have a card. If we become aware of any material alterations to resorts/area information and or such outside activities, which can reasonably be expected to affect your decision to book a holiday with us, we will pass on this information at the time of the booking, though we cannot guarantee to do so. and will dispose of containers holding alcohol. There is a corkage fee of $15 if you want to consume it at dinner or a bar. Prices will vary by ship, itinerary, sailing dates, stateroom category and additionally departure airport if you purchase a standard fly/cruise package. Some flights may incur a supplement which will be advised at the time of booking. 5.12 What other conditions apply to my holiday. Celebrity Cruises ; Luggage Shipping Services Make Sure Your Voice Is Heard! Both the person who was originally due to take the holiday and the person who actually does so, must make sure that the administration fee and any charges/costs (see below) as well as any amount which is still due to be paid for the holiday, is paid in full before the change will be made. We and the airline will not be liable to pay any compensation in the case of delay affecting luggage if we or the airline can prove that the airline took all measures that could reasonably be required to avoid the delay or that it was impossible for the airline or its employees to take such measures. Guests who hold other nationality of passports should check with either VisaCentral or with the relevant embassy of each port of call. Not meeting any special request for any reason will not be a breach of contract. Your actual flight timings will be shown on the Air Arrangements page of your cruise e-docs, which you should check carefully as soon as you receive these. TV Films. If you feel that any of the activities mentioned, which are not part of our contract, are vital to the enjoyment of your holiday, write to us immediately and we will tell you the latest known situation. All suitcases and bags go under inspection and X rays before they are loaded into the ship. In the event of unavoidable and extraordinary circumstances means that we cannot guarantee your timely return home from your cruise holiday, Celebrity Cruises shall be responsible for necessary accommodation for a period not exceeding three nights per traveller. Please be aware that some ports of call may not have an infrastructure capable of providing accessible access or transport for disembarking the ship. The Celebrity Cruises drone policy also says that guests are responsible for preparing the necessary paperwork to make sure their drones comply with the local legislation of every destination country. In addition, you can also bring carry-on luggage (more on that in a moment). Such limits may vary with regard to persons with reduced mobility, pregnant travellers and those with specific medical needs whom have made us aware of their needs at least 48 hours prior to travel. Restrictions apply and this policy is subject to change without notice. For ships originating in Europe, Asia, Australia and South America the minimum drinking age limit is eighteen (18). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. Please email [email protected]. 4.6 SHORE EXCURSIONS AND RELATED ACTIVITIES. Our descriptions may refer to activities that are available in the ports you are visiting. If any details appear to be incorrect, you must inform your travel agent or your Personal Cruise Specialist if booking direct within 7 days of us sending the document to your travel agent or you for all documents other than flight tickets and e-tickets and within 5 days for flight tickets and e-tickets. Celebrity Cruises Visa Signature Card; Semi-Annual Sale. The only exception is assistance dogs, which must travel with the proper documents, such as an Assistance Dogs ID book (for the UK). Please email [email protected]. Please also take note of our Refusal to Transport Policy. Sign in or create an account. Other special diets such as kosher meals, gluten-free and lactose-free may be available upon advanced request. By AZMembergs, July 4, 2008 in Celebrity Cruises. So, if you go for the absolute limit of 50 kg. This will be the case even if the services did not comply with the laws and regulations of the UK, which would have applied had those services been provided in the UK. However we have been looking a. The classic beverage package is $55 (up from $49). If we have to make a significant change or cancel, we will tell you as soon as possible. Please note: The information and prices shown in this brochure may have changed by the time you come to book your holiday. Proof of legal guardianship is also required where there is a minor travelling with their legal guardian. Olife choice amenity must possess a cruise on cruises is an alcoholic beverages $14.50 + $7.00 shipping + $7.00 shipping + $7.00 shipping. However we have been looking a. However, torch lighters and novelty lighters that look like guns are not allowed onboard. You must also give us details of any relevant insurance coverage you hold. Alcoholic beverages that are purchased in ports of call or from onboard shops will be stored by the ship and delivered to guest staterooms on the last day of the sailing. 3.3 What if I want to upgrade my standard air arrangements? You should receive a confirmation invoice and an ATOL Certificate if your holiday includes flights issued by the travel organiser showing that they are responsible for providing all elements of your holiday. Alcoholic beverages, illegal drugs, flammable liquids, explosives, and dangerous chemicals will not be returned. My agency inform me that Air Transat will allow 1 x check baggage of 23kg per person, however when browsing the Airline's website I came across a policy giving each cruiser an additional 5kg via an Air Transat voucher. Please contact your G.P. If you book within 69 days of departure, you must pay the total holiday cost at the time of booking. Our own processes and procedures change in line with those policies. ; Special care must be taken of such items. ; On flights to and from Cairo, Alexandria, Agadir, Algiers, Amman, Banjul, Dakar, Marrakech, Oran and Tangier you can only check in one bag. A. Standard personal baggage allowance is included in the reduced airfare (baggage . Cruise only guests who have made their own arrangements will need to contact their travel provider for assistance. For European holidays you need a European Health Insurance Card (EHIC) to receive healthcare that becomes necessary during your visit to an EEA country or Switzerland free or at a reduced cost If you have an EHIC card, it will enable you to receive medical assistance in an EU country but is not an alternative to adequate travel insurance which we strongly recommend you obtain as soon as you make a booking. Please advise us in writing of any special requirements you may have at the time of booking e.g. Celebrity Cruises The maximum total weight per guest is 90kg, apart from the Xpedition class ships in the Galapagos. Standard Fly/Cruise, Build Your Own Package (incorporating flights), Celebrity Cruise & Stay Package Holidays. Guests who use wheelchairs must provide their own collapsible wheelchair and may find certain areas of the ship inaccessible. Once your GTY stateroom has been allocated to you, we are unable to accept any changes requested by you. You will be advised of the relevant contracting party at the time of booking and/or in our confirmation invoice. Since you are being the pack mule it can weigh anything that you want it to. Celebrity Cruises to take guests around the world in 2024-2025 with new itineraries. We also ask that you notify us of any medical or physical condition which will or may require medical treatment or attention during your holiday or which may or will affect your holiday in any way (including your use of any services or facilities) in order that we can prepare accordingly and make all reasonable efforts to accommodate you in a safe manner. You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to the alternative ATOL holder. Some medical assistance and some special meal requests may incur a charge by the airline, which will be invoiced accordingly. Furthermore, according to the Celebrity Cruises alcohol policy, every liquor or wine bottle bought on an excursion point will be seized and returned at the end of the journey. This information will be provided as soon as we are in a position to do so. As such, in consideration of the limitations of the shipboard medical facility, equipment and staff, the company cannot accept waivers, releases or requests for exceptions to this policy. per person, the extra 27 kg will cost you 270 :eek . At Celebrity Cruises, we pride ourselves on the quality of our staff. Carry-on luggage: a small bag or suitcase you can carry yourself to the cabin. After that point, your agent will hold the monies on our behalf until they are paid to us. Please make sure you know your stateroom number and room location. You will have to pay any costs, expenses or losses suffered as a result, and we will not pay any compensation or give you any refund. Accordingly, we cannot guarantee that tenders are available or even suitable for guests generally or whether they are available and suitable for guests with disabilities or reduced mobility. The time limits for notifying any loss, delay or damage, and the maximum amount which will be payable by us or the supplier concerned, are as follows: Any damage or delay, which is apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) before or, at latest, at the time of departure from the ship or, for other services, whilst using or at the end of using those services. Whilst the dates of your outward and return flights will be advised at the time of booking, the flight timings and/or routing may not be shown on your Confirmation Invoice. IMPORTANT: A violation of Celebrity Cruises Guest Behaviour Policies are cause for appropriate corrective action, including confiscation of improper materials or items, ejection of the guest from the ship or refusal to allow you to travel on or termination of future cruise bookings. This is to ensure that we are given the opportunity to address and to attempt to resolve any issue you raise. Where possible, you will be advised of any significant changes to your confirmed itinerary before departure from the UK see section 5.5 below. Celebrity says 90kg (198 pounds). All sums you receive or are entitled to receive from the airline concerned by virtue of these Regulations represent the full amount of your entitlement to compensation or any other payment arising from such cancellation, delay, downgrading or denied boarding. For example, In the UAE, some prescribed and over the counter medicines are considered controlled substances and cant be brought into the country without prior permission from the UAE Ministry of Health. In any event, you are guaranteed the minimum category of stateroom we agree to offer at the time of booking. If this holiday is in fact cheaper than the original one, we will refund the price difference. (IGTV), an Ecuador company, and that company will also be a party to your contract along with Celebrity Cruises Inc. You must check the price of your chosen holiday at the time of booking. Each guest is permitted to carry a reasonable amount of personal property (including luggage) aboard the vessel; however, for your comfort and convenience, it is recommended that you limit the number of pieces you take. Guests holding non-British passports should check with relevant embassies. Eurosender SARL, 9 Rue du Laboratoire, 1911 Luxembourg, Luxembourg. Once the price of your chosen holiday has been confirmed at the time of booking, then subject to the correction of errors, we will only increase or decrease the price in the following circumstances. You will be required to isolate onboard if you contract, or we suspect that you have contracted, COVID-19. Changes to the last confirmed itinerary for your cruise may become necessary after you have departed from the UK for a variety of reasons such as prevailing weather and sea conditions, guest emergencies, providing assistance to other vessels and the ship being unable to operate at its normal speed(s) due to unexpected mechanical or technical problems. If you purchase one of our standard fly/cruise packages, build your own package via our website or purchase simply a cruise only holiday from us, you have the peace of mind in knowing that we shall have responsibility for the cruise element and all other aspects of your holiday that we have organised for you. Celebrity is a premium cruise line that offers its guests luxuries reflective of luxury lines. In the case of damage, destruction, delay or loss of luggage, if we or the airline prove that the damage, destruction, delay or loss was caused or contributed to by the negligence or other wrongful act or omission of the person claiming compensation, or the person from whom he or she derives his rights, we and the airline will not be liable for the damage, destruction, delay or loss, to the extent that such negligence or wrongful act or omission caused or contributed to the damage, destruction, delay or loss. the carrying of any special medical equipment, assistance animals, wheelchairs, assistance at the airport/port/on board or relating to ship or hotel accommodation at the time of making a booking. . Some guests may be aware that the baggage allowance is 20kg but may not be aware that they are allowed one bag only at 20kg. Together with Celebrity Cruises, we are delighted to bring you a collection of incredible cruise holidays, all of which have fantastic exclusive offers including flights to Europe from 99 taking in some of the best destinations in the world. For flight inclusive bookings, all monies paid to such authorised agents for your holiday with us will be held on our behalf until they are paid to us or refunded to you. Luggage allowance on a Disney Cruise: Two suitcases per person onboard: no more than 50 lbs (approx. Much like Carnival Cruise, Disney Cruises offers a baggage allowance of 22kg (50lbs) per person. Please refer to the terms and conditions of your debit or credit card for details. The minimum age for infants to sail is six (6) months, as of the date of sailing and twelve (12) months, as of the date of sailing for Transatlantic, Transpacific, Hawaii, Australian, selected South American cruises and other selected cruises. Flights, baggage and a 2-night hotel start are all included. Even non-alcoholic beverages can be taken and placed into custody until the end of the cruise or simply taken away. Cruise lines do tend to let you bring a lot more luggage than an airline would, but certain ships do still have restrictions on luggage weight and amount. If you discover the loss, delay or damage when onboard, you must immediately report it to the Guest Relations Desk. These detail our health screening and testing processes before you sail to ensure that you do not have COVID-19. You can ship your extra luggage with Eurosender and travel stress-free. Where you book a fly cruise holiday through a travel agent, your travel agent shall provide you with the ATOL Certificate either on our behalf or on its own account. In this situation we are entitled without prior notice to refuse to allow you to travel on any ship and to terminate your cruise holiday at any time. If these are found, they will be confiscated. If you cause damage to the tender or her furnishings, or equipment, or any other property on the tender, or to any other passenger, you shall be fully liable for such damage and indemnify Royal Caribbean International against all costs or claims which arise. Likewise, if any details change of your holiday that changes the details in the ATOL Certificate we will issue a new ATOL Certificate to you which will replace and supersede the previous one. Still, there are many forbidden luggage items onboard Celebrity Cruises and other restrictions that passengers must consider before preparing for the journey. The airline and flight routing may differ from the original assignment due to this name change. See also sections 4.3, 5.2 and 5.6 below. eDistribution Support Desk (Travel Agent Automated Booking Tools Support): For password or any other technical assistance with Celebrity Central, Espresso, Airwaves and other automated booking tools, please contact: E-mail: [email protected]. In all cases, you must take account of payments received from any airline and/or other supplier in connection with your claim. Even in the above cases, only if the amount of the increase in our costs exceeds 2% of the total cost of your holiday (excluding any amendment charges), will we levy a surcharge. We shall notify you and seek your consent prior to confirming your booking of any variation in any published booking terms, including changes to your deposit or cost of travel. Domestic cruises to North Queensland. In appropriate cases we are entitled to ask you to reduce your claim by the amount received from any/all insurance companies. Any amendments to your flight or other arrangements will be subject to availability and will incur an administration charge of 35 per person along with any additional costs and charges incurred by us or imposed by the airline or other supplier. If a problem cannot be resolved to your satisfaction and you wish to follow this up you must write to us on your return to Celebrity Cruises Customer Relations Department, Tel: 01932 834127 Email: [email protected]. A round trip is also known as a trip . All airlines operate a non-smoking policy. More expensive tickets give guests the option of a higher Celebrity Cruise luggage weight.
celebrity cruises luggage allowance
Agreements you enter into directly with providers in relation to shore excursions are between you and the local operators, and do not form any part of your contract with us, irrespective of the fact we may provide practical assistance to you in booking such activities or even make the booking on your behalf. Savour menus created from locally sourced produce, curated by chefs with Michelin star . If 3 or more consecutive sailings are booked, then we will collect a deposit for each of the cruise segments. Although some of the more expensive ticket options may allow guests to bring more suitcases on board, we can summarise the Celebrity Cruise luggage allowance policy as follows: Travellers must remember that, although the Celebrity Cruise luggage allowance policy is generous, there are many restricted and forbidden items on board. It is confusing, but what Carnival is saying is this: 1. You'll save up to 240 per person versus self-packaging, plus the holiday is fully ATOL protected. If we consider that, because of your special needs, your booked holiday is unsuitable, we will make contact with you as soon as possible after you have provided information to us about your needs to explain our reasons and assess any possible alternatives. If you are over 21 years of age, you are allowed to bring with you One (1) 750ml bottle of unopened wine or champagne per person. In addition to the luggage allowance, there are also a few . In these Booking Conditions, you and your means all persons named on a booking and we, us, ourselves and Celebrity Cruises means either Celebrity Cruises Inc. or RCL Cruises Ltd trading as Celebrity Cruises as will be determined as being the Carrier under these Booking Conditions. Our procedures may change, and we will inform you of any changes at the time of booking or as soon as possible thereafter. 5.10 What about circumstances which are outside of your control? Celebrity Cruises and the Master of the ship have the right to omit or substitute any port(s), call at any additional port(s), vary the order of call for ports, change the time of arrival at, departure from or time spent at any port of call, deviate from the advertised itinerary in any way or substitute another ship. However, in the event we are found liable to you on any basis, our liability and/or obligations to you or your organiser will be no greater or different to the liability and obligations we have under these booking conditions to consumers who have a contract with us. Where there is a price error, we will advise you and give you the opportunity to either pay the correct price or cancel your booking. Celebrity Cruises can accommodate the following special diets on board: vegetarian, diabetic, low-fat, low-sodium, low-cholesterol diets. Regrettably we/the airline cannot guarantee your request. Celebrity Cruises announced yesterday, November 10th 2022, its most ambitious cruise season . We can then advise on an informal basis if we consider your chosen cruise is suitable. We will not be deemed to have unduly delayed advising you of the cancellation (i) 20 days before the start of the package in the case of trips lasting more than six days, (ii) 7 days before the start of the package in the case of trips lasting between two and six days and (iii) 48 hours before the start of the package in the case of trips lasting less than two days. A contract will exist at this point, even if we are unable to confirm your flight details at that time. Of these, Sky Princess is the newer ship, having first launched in 2019. You have to pay extra to check baggage and carry-on allowance is as little as 18" x 14" x 8". We have no responsibility for any such activities, as they are neither run, supervised nor controlled in any way by us. Please note that any sensitive personal information you provide to us will be treated in the strictest confidence. If you plan to carry your luggage off at disembarkation it must not be larger than 24x16x30. For further information visit the appropriate websites: Celebrity Cruises policies and procedures are constantly evolving. Celebrity Cruises assumes no liability for guest drones that may be confiscated by local authorities for violating local laws or for any accident or injury resulting from a guest drone flight.3. If you book an Celebrity Cruises cruise-only holiday in conjunction with other services (such as flights, on-shore accommodation and/or ground transfers) which are arranged or provided by a travel agent or tour operator (travel organiser) with whom you book and not provided by us, your contract for your entire holiday including the cruise and all other such services and arrangements will be with your travel organiser and not with us. The limit of our liability for death and personal injury for non - shipping incidents is limited to 400,000 SDRs (approximately 379,000). 1.5 What happens to money paid to a travel agent? 2.2 Are there any prohibited items that I cannot take with me? for advice and the most up-to-date health requirements for all destinations featured in this brochure at least 8 weeks prior to travel. Although it varies from port to port, you may not be allowed to bring food or non-alcoholic beverages due to health and safety reasons. Please consult your travel agent or us directly for deposit, payment, cancellation and other information. Celebrity Xpedition Galapagos Cruise Our eight day/seven night cruise on the Celebrity Xpedition exceeded our expectations. Recommended: 2 pieces of luggage plus a carry-on item to bring on board. In all cases, you must give credit for payments received from any airline and/or other supplier in connection with your claim. ** We reserve the right to include a fuel supplement when making a booking. It is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim against us. This means we may need to make changes to your sailing and/or what we require of you before and during your sailing with us. If you choose not to contact your Airline in advance of travel then we would recommend that you check-in early for your flight, as flights are often full and your choice of seats may not be available. That rum you purchased in port will be . For more information about financial protection and the ATOL Certificate go to http://www.atol.org.uk /ATOL Certificate. Where we cannot provide appropriate support or the services as requested, we will advise you as soon as possible. If your bags are delayed or misdirected for more than 24 hours, the plan may reimburse you up to $500 for the purchase of necessary personal items. Please note that any payment you make to us using a debit or credit card will be settled via a bank in the U.S., and therefore your card issuer may choose to apply a foreign settlement fee. Please note, changes and errors occasionally occur. My travel agent just informed us that there is a luggage limit for the flight from Quito to Baltra/Galapagos, for our cruise ship the Legend, of 44 lbs. Celebrity Cruises allow guests to bring on unlimited water or soda when they embark or in port. If you request a change within 69 days of departure, this may be treated as a cancellation of your original booking and cancellation charges as set out in these terms and conditions will be payable (see section 1.10 above). A Classic Non-Alcoholic Package starts from $18pppd and includes the likes of fresh-squeezed juices, premium coffees and teas, and bottled water. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. Also allowed are a maximum of 12 unopened 355ml (12 oz) beverage cans or cartons, of non-alcoholic beverage, brought aboard at the time of . Celebrity will take care of the rest. Authorities as well as applicable national authorities in other countries where you are travelling in advance of the date of any flight booking. Guests assume full responsibility for understanding all local authority rules related to drone usage and for obtaining any required permissions for drone operations. 4.3 What about Special Services/Requirements? OUR BENEFITS. For U.S. departing cruise and long haul destinations, hotel accommodation (room only basis unless otherwise stated) and transfers canbe added to bookings and at an additional cost. Celebrity Beyond is the third ship in the award-winning Edge-class of cruise ships, which are bigger and better than anything Celebrity has ever built. Any loss, damage or delay, which is not apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) within 15 days of departure from the ship or the end of your using the service in question. Any dispute between us, which cannot be settled by agreement, may be referred to the Association of British Travel Agents (ABTA) Arbitration scheme which can be used for disputes relating to alleged breaches of contract and/or negligence claims or the Association of British Travel Agents (ABTA) Conciliation Scheme which can be used specifically for disputes relating to personal injury and sickness, full details of both may be found at https://abta.com/holiday-help-and-complaints/abtas-adr-scheme. Earn points on every sailing and enjoy discounts, offers, and perks that all add up to an even more incredible cruise vacation experience. If you do not tell us that you wish to choose either of these options within this period of time, we are entitled to assume that you do not wish to do so and will pay the surcharge. Providing this information online and prior to your cruise will significantly speed up your check-in process and will be able to board the ship sooner and avoid delays and queues at the cruise terminal. There is an exception for Celebrity Xpedition Class (I don't know what that is). If you book a cruise-only holiday in conjunction with other services (such as flights, on-shore accommodation and/or ground transfers) which are arranged or provided by a travel agent or tour operator (travel organiser) with whom you book (and not us), your contract for your entire holiday including the cruise and all other such services and arrangements will be with your travel organiser and not with us. Guests who purchase their holiday arrangements via our website need to ensure that all details are correct at the time of booking as amendment or cancellation charges may apply to any components that are requested to be changed at a later date due to any error or omission made by you. We cannot accept any bookings which are conditional on your preferred seating being or becoming available before departure. Learn more and find out what to do with your extra luggage to move hassle-free along your journey. Please note: It may not be possible to confirm your flight details at this point. 5.6 Can you refuse to allow me to travel? Airlines' hand luggage allowance for 2023 . Please note: The date of departure means the date the arrangements you have booked with us commence. Guests are welcome to bring drones on their cruise for use on land only and outside of the port area. You can get a provisional replacement certificate (PRC) if you need treatment abroad and do not have a card. If we become aware of any material alterations to resorts/area information and or such outside activities, which can reasonably be expected to affect your decision to book a holiday with us, we will pass on this information at the time of the booking, though we cannot guarantee to do so. and will dispose of containers holding alcohol. There is a corkage fee of $15 if you want to consume it at dinner or a bar. Prices will vary by ship, itinerary, sailing dates, stateroom category and additionally departure airport if you purchase a standard fly/cruise package. Some flights may incur a supplement which will be advised at the time of booking. 5.12 What other conditions apply to my holiday. Celebrity Cruises ; Luggage Shipping Services Make Sure Your Voice Is Heard! Both the person who was originally due to take the holiday and the person who actually does so, must make sure that the administration fee and any charges/costs (see below) as well as any amount which is still due to be paid for the holiday, is paid in full before the change will be made. We and the airline will not be liable to pay any compensation in the case of delay affecting luggage if we or the airline can prove that the airline took all measures that could reasonably be required to avoid the delay or that it was impossible for the airline or its employees to take such measures. Guests who hold other nationality of passports should check with either VisaCentral or with the relevant embassy of each port of call. Not meeting any special request for any reason will not be a breach of contract. Your actual flight timings will be shown on the Air Arrangements page of your cruise e-docs, which you should check carefully as soon as you receive these. TV Films. If you feel that any of the activities mentioned, which are not part of our contract, are vital to the enjoyment of your holiday, write to us immediately and we will tell you the latest known situation. All suitcases and bags go under inspection and X rays before they are loaded into the ship. In the event of unavoidable and extraordinary circumstances means that we cannot guarantee your timely return home from your cruise holiday, Celebrity Cruises shall be responsible for necessary accommodation for a period not exceeding three nights per traveller. Please be aware that some ports of call may not have an infrastructure capable of providing accessible access or transport for disembarking the ship. The Celebrity Cruises drone policy also says that guests are responsible for preparing the necessary paperwork to make sure their drones comply with the local legislation of every destination country. In addition, you can also bring carry-on luggage (more on that in a moment). Such limits may vary with regard to persons with reduced mobility, pregnant travellers and those with specific medical needs whom have made us aware of their needs at least 48 hours prior to travel. Restrictions apply and this policy is subject to change without notice. For ships originating in Europe, Asia, Australia and South America the minimum drinking age limit is eighteen (18). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. Please email [email protected]. 4.6 SHORE EXCURSIONS AND RELATED ACTIVITIES. Our descriptions may refer to activities that are available in the ports you are visiting. If any details appear to be incorrect, you must inform your travel agent or your Personal Cruise Specialist if booking direct within 7 days of us sending the document to your travel agent or you for all documents other than flight tickets and e-tickets and within 5 days for flight tickets and e-tickets. Celebrity Cruises Visa Signature Card; Semi-Annual Sale. The only exception is assistance dogs, which must travel with the proper documents, such as an Assistance Dogs ID book (for the UK). Please email [email protected]. Please also take note of our Refusal to Transport Policy. Sign in or create an account. Other special diets such as kosher meals, gluten-free and lactose-free may be available upon advanced request. By AZMembergs, July 4, 2008 in Celebrity Cruises. So, if you go for the absolute limit of 50 kg. This will be the case even if the services did not comply with the laws and regulations of the UK, which would have applied had those services been provided in the UK. However we have been looking a. The classic beverage package is $55 (up from $49). If we have to make a significant change or cancel, we will tell you as soon as possible. Please note: The information and prices shown in this brochure may have changed by the time you come to book your holiday. Proof of legal guardianship is also required where there is a minor travelling with their legal guardian. Olife choice amenity must possess a cruise on cruises is an alcoholic beverages $14.50 + $7.00 shipping + $7.00 shipping + $7.00 shipping. However we have been looking a. However, torch lighters and novelty lighters that look like guns are not allowed onboard. You must also give us details of any relevant insurance coverage you hold. Alcoholic beverages that are purchased in ports of call or from onboard shops will be stored by the ship and delivered to guest staterooms on the last day of the sailing. 3.3 What if I want to upgrade my standard air arrangements? You should receive a confirmation invoice and an ATOL Certificate if your holiday includes flights issued by the travel organiser showing that they are responsible for providing all elements of your holiday. Alcoholic beverages, illegal drugs, flammable liquids, explosives, and dangerous chemicals will not be returned. My agency inform me that Air Transat will allow 1 x check baggage of 23kg per person, however when browsing the Airline's website I came across a policy giving each cruiser an additional 5kg via an Air Transat voucher. Please contact your G.P. If you book within 69 days of departure, you must pay the total holiday cost at the time of booking. Our own processes and procedures change in line with those policies. ; Special care must be taken of such items. ; On flights to and from Cairo, Alexandria, Agadir, Algiers, Amman, Banjul, Dakar, Marrakech, Oran and Tangier you can only check in one bag. A. Standard personal baggage allowance is included in the reduced airfare (baggage . Cruise only guests who have made their own arrangements will need to contact their travel provider for assistance. For European holidays you need a European Health Insurance Card (EHIC) to receive healthcare that becomes necessary during your visit to an EEA country or Switzerland free or at a reduced cost If you have an EHIC card, it will enable you to receive medical assistance in an EU country but is not an alternative to adequate travel insurance which we strongly recommend you obtain as soon as you make a booking. Please advise us in writing of any special requirements you may have at the time of booking e.g. Celebrity Cruises The maximum total weight per guest is 90kg, apart from the Xpedition class ships in the Galapagos. Standard Fly/Cruise, Build Your Own Package (incorporating flights), Celebrity Cruise & Stay Package Holidays. Guests who use wheelchairs must provide their own collapsible wheelchair and may find certain areas of the ship inaccessible. Once your GTY stateroom has been allocated to you, we are unable to accept any changes requested by you. You will be advised of the relevant contracting party at the time of booking and/or in our confirmation invoice. Since you are being the pack mule it can weigh anything that you want it to. Celebrity Cruises to take guests around the world in 2024-2025 with new itineraries. We also ask that you notify us of any medical or physical condition which will or may require medical treatment or attention during your holiday or which may or will affect your holiday in any way (including your use of any services or facilities) in order that we can prepare accordingly and make all reasonable efforts to accommodate you in a safe manner. You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to the alternative ATOL holder. Some medical assistance and some special meal requests may incur a charge by the airline, which will be invoiced accordingly. Furthermore, according to the Celebrity Cruises alcohol policy, every liquor or wine bottle bought on an excursion point will be seized and returned at the end of the journey. This information will be provided as soon as we are in a position to do so. As such, in consideration of the limitations of the shipboard medical facility, equipment and staff, the company cannot accept waivers, releases or requests for exceptions to this policy. per person, the extra 27 kg will cost you 270 :eek . At Celebrity Cruises, we pride ourselves on the quality of our staff. Carry-on luggage: a small bag or suitcase you can carry yourself to the cabin. After that point, your agent will hold the monies on our behalf until they are paid to us. Please make sure you know your stateroom number and room location. You will have to pay any costs, expenses or losses suffered as a result, and we will not pay any compensation or give you any refund. Accordingly, we cannot guarantee that tenders are available or even suitable for guests generally or whether they are available and suitable for guests with disabilities or reduced mobility. The time limits for notifying any loss, delay or damage, and the maximum amount which will be payable by us or the supplier concerned, are as follows: Any damage or delay, which is apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) before or, at latest, at the time of departure from the ship or, for other services, whilst using or at the end of using those services. Whilst the dates of your outward and return flights will be advised at the time of booking, the flight timings and/or routing may not be shown on your Confirmation Invoice. IMPORTANT: A violation of Celebrity Cruises Guest Behaviour Policies are cause for appropriate corrective action, including confiscation of improper materials or items, ejection of the guest from the ship or refusal to allow you to travel on or termination of future cruise bookings. This is to ensure that we are given the opportunity to address and to attempt to resolve any issue you raise. Where possible, you will be advised of any significant changes to your confirmed itinerary before departure from the UK see section 5.5 below. Celebrity says 90kg (198 pounds). All sums you receive or are entitled to receive from the airline concerned by virtue of these Regulations represent the full amount of your entitlement to compensation or any other payment arising from such cancellation, delay, downgrading or denied boarding. For example, In the UAE, some prescribed and over the counter medicines are considered controlled substances and cant be brought into the country without prior permission from the UAE Ministry of Health. In any event, you are guaranteed the minimum category of stateroom we agree to offer at the time of booking. If this holiday is in fact cheaper than the original one, we will refund the price difference. (IGTV), an Ecuador company, and that company will also be a party to your contract along with Celebrity Cruises Inc. You must check the price of your chosen holiday at the time of booking. Each guest is permitted to carry a reasonable amount of personal property (including luggage) aboard the vessel; however, for your comfort and convenience, it is recommended that you limit the number of pieces you take. Guests holding non-British passports should check with relevant embassies. Eurosender SARL, 9 Rue du Laboratoire, 1911 Luxembourg, Luxembourg. Once the price of your chosen holiday has been confirmed at the time of booking, then subject to the correction of errors, we will only increase or decrease the price in the following circumstances. You will be required to isolate onboard if you contract, or we suspect that you have contracted, COVID-19. Changes to the last confirmed itinerary for your cruise may become necessary after you have departed from the UK for a variety of reasons such as prevailing weather and sea conditions, guest emergencies, providing assistance to other vessels and the ship being unable to operate at its normal speed(s) due to unexpected mechanical or technical problems. If you purchase one of our standard fly/cruise packages, build your own package via our website or purchase simply a cruise only holiday from us, you have the peace of mind in knowing that we shall have responsibility for the cruise element and all other aspects of your holiday that we have organised for you. Celebrity is a premium cruise line that offers its guests luxuries reflective of luxury lines. In the case of damage, destruction, delay or loss of luggage, if we or the airline prove that the damage, destruction, delay or loss was caused or contributed to by the negligence or other wrongful act or omission of the person claiming compensation, or the person from whom he or she derives his rights, we and the airline will not be liable for the damage, destruction, delay or loss, to the extent that such negligence or wrongful act or omission caused or contributed to the damage, destruction, delay or loss. the carrying of any special medical equipment, assistance animals, wheelchairs, assistance at the airport/port/on board or relating to ship or hotel accommodation at the time of making a booking. . Some guests may be aware that the baggage allowance is 20kg but may not be aware that they are allowed one bag only at 20kg. Together with Celebrity Cruises, we are delighted to bring you a collection of incredible cruise holidays, all of which have fantastic exclusive offers including flights to Europe from 99 taking in some of the best destinations in the world. For flight inclusive bookings, all monies paid to such authorised agents for your holiday with us will be held on our behalf until they are paid to us or refunded to you. Luggage allowance on a Disney Cruise: Two suitcases per person onboard: no more than 50 lbs (approx. Much like Carnival Cruise, Disney Cruises offers a baggage allowance of 22kg (50lbs) per person. Please refer to the terms and conditions of your debit or credit card for details. The minimum age for infants to sail is six (6) months, as of the date of sailing and twelve (12) months, as of the date of sailing for Transatlantic, Transpacific, Hawaii, Australian, selected South American cruises and other selected cruises. Flights, baggage and a 2-night hotel start are all included. Even non-alcoholic beverages can be taken and placed into custody until the end of the cruise or simply taken away. Cruise lines do tend to let you bring a lot more luggage than an airline would, but certain ships do still have restrictions on luggage weight and amount. If you discover the loss, delay or damage when onboard, you must immediately report it to the Guest Relations Desk. These detail our health screening and testing processes before you sail to ensure that you do not have COVID-19. You can ship your extra luggage with Eurosender and travel stress-free. Where you book a fly cruise holiday through a travel agent, your travel agent shall provide you with the ATOL Certificate either on our behalf or on its own account. In this situation we are entitled without prior notice to refuse to allow you to travel on any ship and to terminate your cruise holiday at any time. If these are found, they will be confiscated. If you cause damage to the tender or her furnishings, or equipment, or any other property on the tender, or to any other passenger, you shall be fully liable for such damage and indemnify Royal Caribbean International against all costs or claims which arise. Likewise, if any details change of your holiday that changes the details in the ATOL Certificate we will issue a new ATOL Certificate to you which will replace and supersede the previous one. Still, there are many forbidden luggage items onboard Celebrity Cruises and other restrictions that passengers must consider before preparing for the journey. The airline and flight routing may differ from the original assignment due to this name change. See also sections 4.3, 5.2 and 5.6 below. eDistribution Support Desk (Travel Agent Automated Booking Tools Support): For password or any other technical assistance with Celebrity Central, Espresso, Airwaves and other automated booking tools, please contact: E-mail: [email protected]. In all cases, you must take account of payments received from any airline and/or other supplier in connection with your claim. Even in the above cases, only if the amount of the increase in our costs exceeds 2% of the total cost of your holiday (excluding any amendment charges), will we levy a surcharge. We shall notify you and seek your consent prior to confirming your booking of any variation in any published booking terms, including changes to your deposit or cost of travel. Domestic cruises to North Queensland. In appropriate cases we are entitled to ask you to reduce your claim by the amount received from any/all insurance companies. Any amendments to your flight or other arrangements will be subject to availability and will incur an administration charge of 35 per person along with any additional costs and charges incurred by us or imposed by the airline or other supplier. If a problem cannot be resolved to your satisfaction and you wish to follow this up you must write to us on your return to Celebrity Cruises Customer Relations Department, Tel: 01932 834127 Email: [email protected]. A round trip is also known as a trip . All airlines operate a non-smoking policy. More expensive tickets give guests the option of a higher Celebrity Cruise luggage weight.
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